Support
We read everything. Usually answered within a couple of days.
Contact
Email support@appsdo.store with whatever's going on. Including your iPhone model, iOS version, and the feed URL involved makes fixes much faster. Since FeedDo keeps no logs or analytics, your report is genuinely the only way we learn about a problem.
Requirements
- iPhone running iOS 26.0 or later.
- Conversational answers and the written daily digest need a device with Apple Intelligence enabled. Without it the app still works — feeds, ranking, the reader, saving, and search all behave normally, and search falls back to on-device smart matching.
- An internet connection is needed to fetch feeds; reading saved articles works offline.
Purchases & restore
- FeedDo Plus is available as an auto-renewable subscription — monthly ($1.99) or yearly ($9.99) — or as a one-time lifetime purchase ($49.99).
- Cancel a subscription any time in iOS Settings → your name → Subscriptions (or App Store → your profile → Subscriptions). Plus stays active until the end of the paid period.
- New phone, reinstall, or Plus not showing? Use Restore purchases inside the app. Your purchase is tied to your App Store account, not to an account with us.
- Refunds are handled by Apple: reportaproblem.apple.com.
Feeds
- A feed won't add — make sure the URL points at the RSS or Atom feed
itself, not the site's homepage. Many sites publish theirs at
/feedor/rss. - Articles look truncated — some publishers only syndicate a teaser. FeedDo fetches the full text when it can; when a publisher blocks that, the reader shows what the feed provided with a link out.
- A source stopped updating — publishers occasionally move or retire feed URLs. Removing and re-adding the source with the current URL fixes it.
Common fixes
- Ask AI says it can't find anything — that is the intended behaviour when nothing in your feeds covers the question. It answers only from articles you follow rather than inventing one.
- "The on-device model is still downloading" — Apple Intelligence assets are still being fetched by iOS. Keep the phone on Wi-Fi and power; AI features appear automatically once it finishes.
- Out of free questions — the free tier includes a weekly allowance of Ask AI questions. It resets each week, or FeedDo Plus removes the limit entirely.
Your data
Everything lives on your device — feeds, reading history, saved articles, and your questions. There is no account to delete and no server holding a copy. Removing the app removes the data with it. See the Privacy Policy for the full picture.